Overview
may only be used for lawful, legitimate and responsible business communication.
Users are responsible for ensuring that contacts uploaded to the platform have been collected appropriately and may legally receive the intended communications.
Permitted use
may be used for:
- Permission-based email marketing
- Customer newsletters
- Product and service updates
- Customer engagement campaigns
- Event communications
- Customer notifications
- Business communications
- Transactional communications where applicable
Prohibited use
must not be used for:
- Spam
- Phishing
- Fraud
- Identity impersonation
- Malware distribution
- Illegal activities
- Deceptive communications
- Purchased or harvested email lists
- Communications that intentionally violate recipient consent
Contact list responsibilities
Users are responsible for:
- Maintaining accurate contact lists
- Removing invalid email addresses
- Honoring unsubscribe requests
- Avoiding purchased or scraped email lists
- Monitoring campaign engagement and delivery quality
- Maintaining appropriate permission to communicate with recipients
Account restrictions
may restrict or suspend sending activity when abnormal or potentially abusive sending behavior is detected. Examples include:
- Excessive bounce rates
- Excessive complaint rates
- High volumes of invalid recipients
- Repeated spam reports
- Suspicious sending activity
- Violations of this Acceptable Use Policy
Sending-quality expectations
Good sending quality protects every business on the platform. We expect users to send to engaged, recently collected audiences, to remove addresses that repeatedly fail, and to keep campaign content accurate and clearly identifiable as coming from their business.
Enquiries
For enquiries about this policy:
ECS Cloud Infotech Pte Ltd
Product:
Email: info@ecsaio.com
Company website: https://ecsaio.com
Product website: https://campaigns.yuaa.ai/