Terms of Service

Acceptance of these terms

These Terms of Service govern access to and use of , a campaign management platform operated by ECS Cloud Infotech Pte Ltd.

By using , users agree to use the platform responsibly and in accordance with applicable laws, these terms, the Anti-Spam Policy and the Acceptable Use Policy.

Account responsibilities

Users are responsible for maintaining the confidentiality and security of their account credentials.

Users are responsible for all activities performed through their accounts, including activity by team members they invite. Suspected unauthorised access should be reported to info@ecsaio.com without delay.

Contact data responsibilities

Customers are responsible for ensuring that recipient information uploaded to has been collected appropriately.

Customers must ensure recipients of marketing communications have provided appropriate consent or otherwise have a lawful basis to receive such communications.

Email sending

Users must follow responsible email-sending practices. Users are responsible for:

• Maintaining accurate mailing lists
• Obtaining appropriate recipient permission
• Honoring unsubscribe requests
• Monitoring bounces
• Monitoring complaints
• Avoiding unsolicited bulk email

Prohibited activities

Users must not use for:

Suspension

may restrict or suspend accounts that violate these Terms, the Anti-Spam Policy or the Acceptable Use Policy.

Sending may also be restricted where unusually high bounce rates, complaint rates or suspicious activity is detected, in order to protect the platform and other senders.

Service availability

We aim to provide reliable service but do not guarantee uninterrupted or error-free availability.

Maintenance, upgrades, third-party service disruptions or technical issues may temporarily affect availability.

Third-party infrastructure

may use third-party cloud, email-delivery and infrastructure providers to provide parts of the service. Availability and delivery outcomes can therefore depend in part on those providers and on the receiving mail systems.

Termination

Users may stop using the service at any time, subject to applicable account and subscription conditions.

may suspend or terminate access where these terms are materially violated.

Changes to these terms

These Terms may be updated from time to time. Continued use of after an update means the revised terms apply.

Contact

For questions regarding these Terms: